Shrinkage nobody claims back
Your stock is going missing.
Connect your 3PL and Shopify, see today’s gap. Read-only, nothing else — it writes to neither system.
Units on hand · one SKU, same day
- Your 3PL
- 412 units
- Shopify
- 447 units
- The gap
- 35 units
Sound familiar?
You pay two systems to hold the same number. Neither one is checking.
- 01
Your 3PL quietly dropped the count by one after a cycle count.
You asked how a bright orange box that weighs five pounds disappears. They said “products can occasionally be misplaced due to an operational move on the warehouse floor.”
- 02
Then they told you 2–5% shrinkage is industry standard.
Standard for them. Out of your margin.
- 03
Black Friday. Your top product oversold by 30 units.
You spent the weekend calling customers to cancel. Lost the sales and the reputation in the same 48 hours.
- 04
Year-end count: you got the total that’s missing.
Not which product. Not when. Not who.
You find out when an order can’t ship.
Here’s what changes
Two numbers, side by side, every day
Both counts, daily
Every day, every product: what your 3PL says, what Shopify says, and the difference — in units and in dollars.
You hear it first
The moment it drifts past what you’ll accept, you know. Not the customer. You.
A claim, not a complaint
And you have the history: which product, when, how much. That’s not a complaint anymore. That’s a claim.
It reads both systems and writes to neither. Read-only, nothing else — the only thing it changes is what you know.
Due diligence
The three reasons not to believe this — answered
“My 3PL does cycle counts.”
Their shelf against their system. Nobody checks their system against yours. That’s the gap, and it’s where “industry standard” lives.
“It’s ones and twos.”
Ones and twos across 300 products, at your cost, every month. A 3PL owner said it himself: should be under half a percent. You can’t hold them to that without your own count.
“I’ll find out at the physical count.”
You’ll find the total. By then it’s a write-off, not a claim.
“Products can occasionally be misplaced.”
The 3PL’s own words. Occasionally. For years. Out of your money.
The difference
Your stock, accounted for.
No oversells at peak. Shrinkage you can claim back. A count you can trust your cash to.
Without Count Check
You find out from a customer. Or at year-end, as a write-off. And the 3PL keeps calling it normal.
With Count Check
You know the day it moves. You have the number. You walk into the 3PL conversation with the evidence, not the feeling.
Join the waitlist. Connect your 3PL and see today’s gap.
One list, every coming Leaf app — you’re first in line for all of them. The first 50 stores get Charter pricing, locked for life. This is the right call.
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